HELP CENTER
- What are the Shipping Options?
Wooden and Modern offers free 2-4 week worldwide standard shipping on all orders. We work with artisans and craftsmen around the world to find the most unique products for you, so your order may ship in multiple parcels from multiple locations.
- How much does Shipping cost?
We offer FREE 2-4 week worldwide standard shipping for all orders! See our Shipping Policy for more details.
- What is your Return Policy?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. See our Refund Policy for more details.
- When will I receive my Order?
You should receive your order between 2 and 4 weeks after you receive a shipping confirmation email from us. If your order has taken longer than 4 weeks to arrive, you can track it on our Order Tracking page. Due to COVID-19 customs clearance has been taking longer than usual for certain countries we ship to. If your order shows as In Transit, it is still on its way and is not lost.
- Where are you located?
Wooden and Modern is headquartered in London, United Kingdom, but we ship worldwide! We work with skilled artisans and craftsmen around the world to offer you the most unique, timeless product for your home.